Responsible gambling

We at Bet365 take responsible gambling seriously and strive to provide our players with the tools they need to maintain control over their gaming habits.

Setting Limits

To help you set limits, we offer a range of features:

• Deposit Limits: Set daily, weekly or monthly limits on how much you can deposit into your account.
• Loss Limits: Set maximum loss amounts per time period. Once reached, you'll be unable to place further bets until reset.
• Session Time Limits: Limit the amount of time spent playing online.

Reality Checks

To remind you of responsible gaming practices, we offer reality checks that pop up during play:

• Time elapsed
• Money spent
• Net win/loss

Temporary Time-Outs and Self-Exclusion

If needed, take a break from our services with temporary or permanent self-exclusion options. Temporary time-outs range from 1 to 30 days. For more extended periods of time out, you can opt for one of the following:

• Six months
• One year
• Two years
• Five years

Please be aware that once chosen, these options are irreversible.

Support

If you're struggling with problem gaming or need help controlling your habits, please reach out to our support team. We encourage responsible gaming practices and offer links to external organizations:

• Gambling Addiction Canada
• SOS Joueurs (Quebec French-language support)
• Problem Gambling Institute of Ontario
• Gamblers Anonymous
• National Problem Gambling Helpline

Bet365's PlaySafe Hub

For your convenience, we've created an in-app/website hub linking directly to these support resources. Additionally, access the self-exclusion registry and addiction counseling referrals.

We recommend using responsible gaming tools whenever playing on our platform or any other online gaming site.